![]() ![]() The rapid growth of the business has created a wealth of career opportunities. The HGA Corporation is one of the most profitable finance companies in the nation. Ability to handle stressful situation appropriately.Superior listening, verbal, and written communication skills.Knowledge of customer service practices and principles.1-3 years of experience in a call center environment.Proficient in relevant computer applications.Follow up customer calls where necessaryĬall Center Agent Qualifications and Skills. ![]() Recognize, document, and alert the management team of trends in customer calls.Document all call information according to standard operating procedures.Research, identify, and resolve customer complaints using applicable software.Research required information using available resources.Provide product and service information to customers. ![]()
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